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Privacy Policy

Last Updated: December 2025

At Dog Spot Supplies, we are committed to protecting the privacy and security of our customers. This policy explains how we collect, use, and safeguard your information when you visit www.dogspotsupplies.com.

1. Information We Collect

When you visit our site or make a purchase, we collect certain information to provide our services:

  • Personal Identifiers: Name, billing address, shipping address, and email address.

  • Payment Information: Payment details are processed securely through our third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card details.

  • Device Information: We automatically collect data about your device, including IP address and browser type, through cookies to improve your site experience.

2. How We Use Your Information

We use your data to:

  • Fulfill and ship your orders.

  • Communicate with you regarding order updates or customer service inquiries.

  • Send you marketing communications and "Spot Rewards" updates, provided you have opted in.

  • Prevent fraudulent transactions and ensure site security.

3. Sharing Your Information

We only share your information with trusted third parties that help us run our business:

  • Service Providers: Wix (our hosting platform) and our shipping couriers.

  • Legal Obligations: We may share data if required to comply with applicable laws or regulations.

4. Cookies

Our website uses cookies to track your preferences and shopping basket items. You can choose to disable cookies through your browser settings, though some site features may not function correctly.

5. Your Rights (UK GDPR)

As a UK resident, you have the following rights regarding your data:

  • The right to access the personal data we hold about you.

  • The right to request that your data be corrected or deleted.

  • The right to withdraw consent for marketing at any time.

6. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this policy.

7. Contact Us

For more information about our privacy practices or to exercise your rights, please contact us CLICK HERE

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